New Balance Outlet Store
Deals & Steals for New Balance Shoes and Apparel
New Balance Athletic Shoe, Inc. 
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Home > Shopping Cart > Shopping Cart Help
Shopping Cart Help
We apologize for the difficulty you are experiencing with our shopping cart! Let's try to figure out what is going on...

  1. The first step to using the shopping cart is adding items. To do so, you must find the items you are interested in, select your size and quantity and click the add to cart button. If your size is not available in the drop-down menu for that shoe, then we do not have it in stock. Learn more about How to Order?

  2. If you have added items to your cart previously and they are no longer available, it is likely that your shopping cart contents have expired. To keep our system quick and efficient for all customers, we expire shopping cart contents after 20 minutes of inactivity. We apologize for this inconvenience and ask that you please re-select your items.

  3. If you have added items to your shopping cart but they do not remain available, it is likely that your browser does not accept cookies. Cookies are text  files used by our server to keep track of your visit and selections, and are required by our shopping cart and normal checkout process.

    If you are concerned about cookies or would like to know more, please visit Information about Cookies.


If you continue to experience difficulties, please contact us and we will be happy to assist!

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• Updated frequently with new styles • Featuring a broad range of sizes (5-20) and widths (AA-6E)
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