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Home > Customer Care > About Shipping
Customer Care

 
Important Shipping Information:

  • UPS does not deliver on weekends or holidays.
  • In-stock orders are not guaranteed to ship the same day they are received. All orders received for in-stock items will be shipped within 2 business days.
Shipping Options and Cost
Shipping Method Cost Estimated Delivery
Standard Shipping (UPS SurePost™)
Orders over $75
Provides the combined, reliable convenience of UPS and USPS delivery. Your package is shipped via UPS to your local post office for final delivery to you by the U.S. Postal Service. Not available to AK, HI, PO boxes, U.S. Postal Territories and APO/FPO addresses.
FREE 2 to 7 business days once shipped
Standard Shipping (UPS SurePost™)
Orders under $75
Provides the combined, reliable convenience of UPS and USPS delivery. Your package is shipped via UPS to your local post office for final delivery to you by the U.S. Postal Service. Not available to AK, HI, PO boxes, U.S. Postal Territories and APO/FPO addresses.
FREE
$5.95
2 to 7 business days once shipped
Standard Ground - UPS/USPS
UPS Not available to AK, HI, PO boxes, U.S Postal Territories and APO/FPO addresses.
$7.95 UPS: 2-5 business days once shipped
(USPS: 3-7 business days once shipped)
Priority - UPS
In stock. Not available to AK, HI, PO boxes, U.S Postal Territories and APO/FPO addresses.
$14.95 2 business days
once shipped
Express- UPS
In stock. Not available to AK, HI, PO boxes, U.S Postal Territories and APO/FPO addresses.
$20.95 1 business day
once shipped
Express AM - UPS
In stock. Not available to AK, HI, PO boxes, U.S Postal Territories and APO/FPO addresses.
$24.95 1 business day
once shipped
U.S. Priority Mail
Orders under $75
Shipping to AK, HI, PO boxes and U.S Postal Territories.
FREE
$7.95
3-7 business days
U.S. Postal Service
Orders under $75
Shipping to APO/FPO addresses.
FREE
$7.95
3-7 business days (Final delivery is subject to the terms of APO/FPO services.)
  • Upgrading shipping to Priority or Express means your merchandise will arrive in the time frame specified after the product has been shipped. However, the order processing time and fulfillment may result in additional time for delivery.
  • If you have a split order in which one item is in stock and one item is not, you will be charged for shipping only one time.
  • If your item is shipped via United States Postal Service, the tracking option will not be available.
Important Note about Express Shipping: For orders weighing over 9lbs. or containing more than 3 pairs of shoes, please call Customer Care at (866) 590-4965 for important Express Shipping price information.
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Tracking your Order
You can track the status an order by entering your order number and destination zip code on our track your order page.
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Track your order
Check the status of your order.
 
Enter order number:
Customer Care
(866) 590-4965
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14 day guarantee
Free Shipping on all orders • Updated frequently with new styles • Featuring a broad range of sizes (5-20) and widths (AA-6E)
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