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Home > Customer Care > About Shipping
Customer Care

 
Important Shipping Information:

  • UPS does not deliver on weekends or holidays.
  • In-stock orders are not guaranteed to ship the same day they are received. All orders received for in-stock items will be shipped within 2 business days.
Shipping Options and Cost
Shipping Method Cost Estimated Delivery
Standard Shipping (UPS SurePost)
Orders over $99
Provides the combined, reliable convenience of UPS and USPS delivery. Your package is shipped via UPS and may be transferred to your local post office or continue through UPS for final delivery. Available in the 48 contiguous United States. Shipping to AK, HI, PO boxes, US Postal Territories and APO/FPO addresses is offered through additional shipping methods.
FREE 2 to 8 business days once shipped
Standard Shipping (UPS SurePost)
Orders under $99
Provides the combined, reliable convenience of UPS and USPS delivery. Your package is shipped via UPS and may be transferred to your local post office or continue through UPS for final delivery. Available in the 48 contiguous United States. Shipping to AK, HI, PO boxes, US Postal Territories and APO/FPO addresses is offered through additional shipping methods.
$6.95 2 to 8 business days once shipped
Standard Ground - UPS
Not available to AK, HI, PO boxes, U.S Postal Territories and APO/FPO addresses.
$9.95 2-5 business days once shipped
Priority - UPS
Not available to AK, HI, PO boxes, U.S Postal Territories and APO/FPO addresses.
$15.95 Up to 3 business days
once shipped
Express PM - UPS
Not available to AK, HI, PO boxes, U.S Postal Territories and APO/FPO addresses.
$21.95 Up to 2 business days
once shipped
Express AM - UPS
Not available to AK, HI, PO boxes, U.S Postal Territories and APO/FPO addresses.
$25.95 Up to 2 business days
once shipped
Priority Mail
Orders under $99
Shipping to AK, HI, PO boxes and U.S Postal Territories.
$9.95 3-7 business days
U.S. Postal Service
Orders under $99
Shipping to APO/FPO addresses.
$9.95 3-7 business days (Final delivery is subject to the terms of APO/FPO services.)

  • Upgrading shipping to Priority or Express means your merchandise will arrive in the time frame specified after the product has been shipped. However, the order processing time and fulfillment may result in additional time for delivery.
  • If your item is shipped via United States Postal Service, the tracking option will not be available.
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Tracking your Order
You can track the status an order by entering your order number and destination zip code on our track your order page.
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Track your order
Check the status of your order.
 
Enter order number:
Customer Care
(866) 590-4965
Shoe Fit Guide
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Free Shipping on orders over $99 • Updated frequently with new styles • Featuring a broad range of sizes (5-20) and widths (AA-6E)
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