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Important Shipping Information:
- UPS does not deliver on weekends.
- In-stock orders are not guaranteed to ship the same day they are received. All orders received for in-stock items will be shipped within 1 business day.
- If your item(s) has been special-ordered, it typically takes approximately 4-7 business days to complete processing and delivery.
| Shipping Options and Cost |
| Shipping Method |
Cost |
Estimated Delivery |
Standard Ground - UPS/USPS
Orders over $75
UPS not available to AK, HI, PO boxes, U.S Postal Territories and APO/FPO addresses. |
FREE |
UPS: 2-5 business days once shipped
(USPS: 3-7 business days once shipped) |
Standard Ground - UPS
Orders under $75
UPS Not available to AK, HI, PO boxes, U.S Postal Territories and APO/FPO addresses. |
$2.95 |
UPS: 2-5 business days once shipped
(USPS: 3-7 business days once shipped) |
Blue Label Express - UPS
In stock. Not available to AK, HI, PO boxes, U.S Postal Territories and APO/FPO addresses. |
$10.00 |
2 business days
once shipped |
Red Label Express- UPS
In stock. Not available to AK, HI, PO boxes, U.S Postal Territories and APO/FPO addresses. |
$15.00 |
1 business day
once shipped |
Red Label Express AM - UPS
In stock. Not available to AK, HI, PO boxes, U.S Postal Territories and APO/FPO addresses. |
$20.00 |
1 business day
once shipped |
U.S. Priority Mail
Orders under $75
Shipping to AK, HI, PO boxes and U.S Postal Territories. |
$2.95 |
3-7 business days |
U.S. Postal Service
Orders under $75
Shipping to APO/FPO addresses. |
$2.95 |
3-7 business days (Final delivery is subject to the terms of APO/FPO services.) |
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- Orders received for items in stock will usually be processed and shipped within 24 hours.
- Upgrading shipping to Blue Label Express or Red Label Express means your merchandise will arrive in
the time frame specified after the product has been shipped. However, the order processing time and fulfillment may result in additional time for delivery.
- If your item requires special ordering, you will be notified
via email with details regarding additional processing time needed. Typically, the additional processing time for these items is 5 business days.
- If you have a split order in which one item is in stock and one item is not, you will be charged for shipping only one time.
- If your item is shipped via United States Postal Service, the tracking option will not be available.
Important Note about Express Shipping: For orders
weighing over 9lbs. or containing more than 3 pairs of shoes, please call Customer Care at
(866) 590-4965 for important Express Shipping price information.
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| Shipping Timeline |
| Estimated standard shipping time for New Balance Shoes to your door.
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| Tracking your Order |
| You can track the status an order by entering your order number and destination zip code on our
track your order page.
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