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New Balance Athletic Shoe, Inc. 
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Home > Customer Care > About My Account
Customer Care
About My Account

 

Features and Benefits of My Account
Fast Checkout
Retrieve your account information quickly and checkout in two easy steps.
Easy Shopping
Use "My Locker" to check availability of items you have ordered in the past and quickly reorder.
Customer Information
Store and quickly update your customer information and shipping addresses.
Order History
Quickly view all your current and previous orders, check order status, and track items shipped.
Email Preference
Receive emails on news and special promotions from Joe's New Balance Outlet and easily update your email preferences.
Credit Card Security
For your security, we do not store your credit card information in "My Account".
 
Enjoy all the features and benefits of "My Account" and sign up to be a registered customer today!
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Forget your Password ?
Make sure your email address and password are the same as when you registered. If you can't remember your password click here.
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Order Status
You can check the status of an order easily within "My Account". Simply sign-in, view "My Order History" and you will see the order number and status. Click on the order number to view the details of that order.
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Track your order
Check the status of your order.
 
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Customer Care
(866) 590-4965
Shoe Fit Guide
Frequently Asked Questions
Store Locator
Free Shipping on orders over $99 • Updated frequently with new styles • Featuring a broad range of sizes (5-20) and widths (AA-6E)
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