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Home > Customer Care
Customer Care

(866) 590-4965

Joe's New Balance Outlet
1537 Fencorp Drive
Fenton, MO 63026

Customer Care Hours:
Mon-Fri 10am - 6pm ET
Closed Saturday and Sunday

Note we will be closed the following days:
11/26/15 - Closed for Thanksgiving Day
12/24/15 - Closed for Christmas Eve
12/25/15 - Closed for Christmas Day
12/31/15 - Open 10am - 5pm ET
1/1/16 - Closed for New Year's Day

Common Help Topics...
What's with the awkward pricing? How come prices don't end in .99?
Can I cancel or change an order?
How will my item(s) ship?
Do you offer exchanges?
Do you carry my shoe size and width?
More FAQ>>
Additional Help Topics...
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Customer Care
(866) 590-4965
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Free Shipping on all orders • Updated frequently with new styles • Featuring a broad range of sizes (5-20) and widths (AA-6E)
Copyright © 2003-2015, Joe's New Balance Outlet. All Rights Reserved.
CA Supply Chains Act (SB 657)
Home | Help | About Us | Affiliates | Terms & Conditions | Site Map 11/25/2015