Joe's New Balance Outlet

Customer Care
(866) 590-4965

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Home > Customer Care

(866) 590-4965
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Joe's New Balance Outlet
1537 Fencorp Drive
Fenton, MO 63026
Customer Care Hours:
Open 9 AM - 9 PM ET
Monday-Friday

Customer Care will close at 8 PM ET on Saturday, Sept. 4, and will re-open at 8 AM ET on Tuesday, Sept. 7.

Common Help Topics...

•	How long will it take to receive my order? Can I track my order?
•	I want to return/exchange my purchase, what do I do?
•	What are 'Factory Seconds'?
More FAQ>>