New Balance Outlet Store
My Account
Sign In
shop cart icon  Shopping Cart
Cart Empty
New Balance Athletic Shoe, Inc. 
 » Advanced Search
A gift for you - 15% off single item
[  WOMEN  ]
[  MEN  ]
[  KIDS  ]
Best Deals
Final Markdowns
Shoes < $40
Apparel < $15
New Arrivals
New Markdowns
Home > Customer Care
Customer Care

(866) 590-4965

Joe's New Balance Outlet
1537 Fencorp Drive
Fenton, MO 63026

Customer Care Hours:
Mon-Fri 10am - 6pm ET
Closed Saturday and Sunday
Common Help Topics...
What's with the awkward pricing? How come prices don't end in .99?
Can I cancel or change an order?
How will my item(s) ship?
Do you offer exchanges?
Do you carry my shoe size and width?
More FAQ>>
Additional Help Topics...
Ordering Information
Product Information
About New Balance
My Account
Privacy & Security
Track your order
Check the status of your order.
Enter order number:
Customer Care
(866) 590-4965
Shoe Fit Guide
Frequently Asked Questions
Store Locator
Free Shipping on orders over $99 • Updated frequently with new styles • Featuring a broad range of sizes (5-20) and widths (AA-6E)
Copyright © 2003-2014, Joe's New Balance Outlet. All Rights Reserved.
CA Supply Chains Act (SB 657)
McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams
Home | Help | About Us | Affiliates | Terms & Conditions | Site Map 12/21/2014