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New Balance Athletic Shoe, Inc. 
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Home > Customer Care
Customer Care

(866) 590-4965

Joe's New Balance Outlet
13600 Shoreline Dr.
Suite 700
Earth City, MO 63045

Customer Care Hours:
Mon-Fri 10am - 6pm ET
Closed Saturday and Sunday
Common Help Topics...
What's with the awkward pricing? How come prices don't end in .99?
Can I cancel or change an order?
How will my item(s) ship?
Do you offer exchanges?
Do you carry my shoe size and width?
More FAQ>>
Additional Help Topics...
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(866) 590-4965
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Free Shipping on orders over $99 • Updated frequently with new styles • Featuring a broad range of sizes (5-20) and widths (AA-6E)
Copyright © 2003-2016, Joe's New Balance Outlet. All Rights Reserved.
CA Supply Chains Act (SB 657)
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