About Us

Joe's New Balance Outlet, an online retail partner for New Balance Athletic Shoe, Inc., is an independently owned and operated licensee of New Balance Athletic Shoe, Inc. New Balance and the NB logo are registered trademarks, used under license from New Balance Athletic Shoe, Inc.

Joe's New Balance Outlet is a privately held company headquartered in St. Louis, MO. Our mission is to be the #1 e-commerce source for clearance merchandise from New Balance. We achieve this through our staff of experts and extensive inventory of New Balance footwear (in all sizes & widths), apparel and accessories.

Unconditional Satisfaction Guarantee

If you are not completely satisfied with the fit of your new shoes or apparel, we will gladly exchange them for a different size or provide you with a full refund. If you are not completely satisfied with the look or functionality of your new shoes or apparel, we will gladly exchange them for a different pair or provide you with a full refund.

Security Policy

Joes New Balance Outlet takes credit card information security seriously. We have implemented a variety of technical and procedural controls to ensure transactions on our site are private and protected.

To ensure information you provide online is secure during transmission, Joes New Balance Outlet employs leading edge, encryption technology and Secure Socket Layers (SSL) while processing personal information supplied by you. These controls are certified by VeriSign, a leading internet security company.

You can review our security certificate using your browser by clicking on the image of the closed lock or solid key at the bottom of your browser on any of the secure pages in our site. If you have any additional questions, please email us.

To be sure you have the maximum protection available, we strongly advise that you download the latest version of your browser.