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TODAY ONLY | Save an extra 10% plus free shipping on orders $40 or more Details

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Holiday Shipping Guide

Find out your last chance to order product and have it delivered to you before December 24th.

Shipping Method Order By Date
Standard Shipping (UPS SurePost) Monday, December 12th
UPS Ground & USPS Tuesday, December 13th
UPS Priority 2-Day Air Monday, December 19th
UPS Next Day Air Tuesday, December 20th

Holiday Returns: Items purchased on joesnewbalanceoutlet.com between November 1, 2016 and December 31, 2016 are eligible for return until January 31, 2017.


Shipping Options & Cost

Important Shipping Information:

  • UPS does not deliver on weekends or holidays.
  • In-stock orders are not guaranteed to ship the same day they are received. All orders received for in-stock items will be shipped within 2 business days.
  • Upgrading shipping to Priority or Express means your merchandise will arrive in the time frame specified after the product has been shipped. However, the order processing time and fulfillment may result in additional time for delivery.
  • If your item is shipped via United States Postal Service, the tracking option will not be available.
Shipping Method Cost Estimated Delivery
Standard Shipping (UPS SurePost) Orders over $99
Provides the combined, reliable convenience of UPS and USPS delivery. Your package is shipped via UPS and may be transferred to your local post office or continue through UPS for final delivery. Available in the 48 contiguous United States. Shipping to AK, HI, US Postal Territories and APO/FPO addresses is offered through additional shipping methods.
FREE 2 to 8 business days once shipped
Standard Shipping (UPS SurePost) Orders under $99
Provides the combined, reliable convenience of UPS and USPS delivery. Your package is shipped via UPS and may be transferred to your local post office or continue through UPS for final delivery. Available in the 48 contiguous United States. Shipping to AK, HI, US Postal Territories and APO/FPO addresses is offered through additional shipping methods.
$6.95 2 to 8 business days once shipped
Standard Ground - UPS
Not available to AK, HI, PO boxes, U.S Postal Territories and APO/FPO addresses.
$9.95 2-5 business days once shipped
Priority - UPS
Not available to AK, HI, PO boxes, U.S Postal Territories and APO/FPO addresses.
$15.95 Up to 3 business days once shipped
Express PM - UPS
Not available to AK, HI, PO boxes, U.S Postal Territories and APO/FPO addresses.
$21.95 Up to 2 business days once shipped
Express AM - UPS
Not available to AK, HI, PO boxes, U.S Postal Territories and APO/FPO addresses.
$25.95 Up to 2 business days once shipped
Priority Mail Orders under $99
Shipping to AK, HI, PO boxes and U.S Postal Territories.
$9.95 3-7 business days
U.S. Postal Service Orders under $99
Shipping to APO/FPO addresses.
$9.95 3-7 business days (Final delivery is subject to the terms of APO/FPO services.)

Shipping Method

Standard Shipping (UPS SurePost) Orders over $99
Provides the combined, reliable convenience of UPS and USPS delivery. Your package is shipped via UPS and may be transferred to your local post office or continue through UPS for final delivery. Available in the 48 contiguous United States. Shipping to AK, HI, US Postal Territories and APO/FPO addresses is offered through additional shipping methods.

Cost

FREE

Estimated Delivery

2 to 8 business days once shipped

Shipping Method

Standard Shipping (UPS SurePost) Orders under $99
Provides the combined, reliable convenience of UPS and USPS delivery. Your package is shipped via UPS and may be transferred to your local post office or continue through UPS for final delivery. Available in the 48 contiguous United States. Shipping to AK, HI, US Postal Territories and APO/FPO addresses is offered through additional shipping methods.

Cost

$6.95

Estimated Delivery

2 to 8 business days once shipped

Shipping Method

Standard Ground - UPS
Not available to AK, HI, PO boxes, U.S Postal Territories and APO/FPO addresses.

Cost

$9.95

Estimated Delivery

2-5 business days once shipped

Shipping Method

Priority - UPS
Not available to AK, HI, PO boxes, U.S Postal Territories and APO/FPO addresses.

Cost

$15.95

Estimated Delivery

Up to 3 business days once shipped

Shipping Method

Express PM - UPS
Not available to AK, HI, PO boxes, U.S Postal Territories and APO/FPO addresses.

Cost

$21.95

Estimated Delivery

Up to 2 business days once shipped

Shipping Method

Express AM - UPS
Not available to AK, HI, PO boxes, U.S Postal Territories and APO/FPO addresses.

Cost

$25.95

Estimated Delivery

Up to 2 business days once shipped

Shipping Method

Priority Mail Orders under $99
Shipping to AK, HI, PO boxes and U.S Postal Territories.

Cost

$9.95

Estimated Delivery

3-7 business days

Shipping Method

U.S. Postal Service Orders under $99
Shipping to APO/FPO addresses.

Cost

$9.95

Estimated Delivery

3-7 business days (Final delivery is subject to the terms of APO/FPO services.)


Orders Outside the USA

Joe's New Balance Outlet is a United States-based company. As a result, orders being shipped to an address outside the United States are considered international.

Based on our licensing agreement with New Balance Athletics, Inc., we are restricted from fulfilling orders being shipped to an address outside of the United States. As a result, we do not have the authority to service international customers.

Australia New Balance AU
New Zealand New Balance NZ
United Kingdom New Balance UK
Hong Kong New Balance HK

If your country is not listed above, New Balance Athletics, Inc. has requested that all requests for international orders be referred to their corporate web site, www.newbalance.com.


Payment Options

Joe's New Balance Outlet offers the following payment options:

Visa, MasterCard, Discover, American Express

To protect our customers, we verify your billing address with your credit card company when processing your order. Please note that your order may be delayed if the billing address used on your order does not match the billing address associated with your credit card.


Sales Tax

Joe's New Balance Outlet is required to collect tax on orders shipping to the following states: AL, AR, AZ, CA, CO, CT, DC, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MO, MS, NC, ND, NE, NM, NV, OH, OK, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY. We are also required to collect sales tax on orders shipping to MA, MN, NJ, NY, and PA (in these states exemptions may apply). Joe's New Balance Outlet does not benefit in any way from the collection of sales tax. All collected tax is remitted directly to the appropriate taxing jurisdiction.